{"id":20344,"date":"2025-07-30T15:13:24","date_gmt":"2025-07-30T15:13:24","guid":{"rendered":"https:\/\/www.cerquetosrl.it\/?page_id=20344"},"modified":"2025-07-30T15:21:07","modified_gmt":"2025-07-30T15:21:07","slug":"domande-frequenti","status":"publish","type":"page","link":"https:\/\/www.cerquetosrl.it\/en\/domande-frequenti\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"20344\" class=\"elementor elementor-20344\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f47433e elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f47433e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ea85081\" data-id=\"ea85081\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ad386b6 elementor-widget elementor-widget-heading\" data-id=\"ad386b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fa28548 elementor-section-content-middle elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"fa28548\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9a68d1\" data-id=\"b9a68d1\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19b320b elementor-widget elementor-widget-image\" data-id=\"19b320b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"209\" height=\"90\" src=\"https:\/\/www.cerquetosrl.it\/wp-content\/uploads\/2021\/05\/basil-leaf-1-1-1.png\" class=\"attachment-full size-full wp-image-4888\" alt=\"\" srcset=\"https:\/\/www.cerquetosrl.it\/wp-content\/uploads\/2021\/05\/basil-leaf-1-1-1.png 209w, https:\/\/www.cerquetosrl.it\/wp-content\/uploads\/2021\/05\/basil-leaf-1-1-1-768x330.png 768w, https:\/\/www.cerquetosrl.it\/wp-content\/uploads\/2021\/05\/basil-leaf-1-1-1-300x129.png 300w, https:\/\/www.cerquetosrl.it\/wp-content\/uploads\/2021\/05\/basil-leaf-1-1-1-600x258.png 600w, https:\/\/www.cerquetosrl.it\/wp-content\/uploads\/2021\/05\/basil-leaf-1-1-1-64x27.png 64w\" sizes=\"(max-width: 209px) 100vw, 209px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c175049 elementor-widget elementor-widget-text-editor\" data-id=\"c175049\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Do you have a question about shipping, payments, or services? In this section, you&#039;ll find answers to the most common questions we receive from our customers.<br \/>The information provided will help you make purchases simply, safely, and consciously.<br \/>If you don&#039;t find the answer you&#039;re looking for, contact us: we&#039;ll be happy to help!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae2163c elementor-widget elementor-widget-shortcode\" data-id=\"ae2163c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">        <div class=\"km0-faq-accordion\">\n                            <div class=\"km0-faq-item\">\n                    <button class=\"km0-faq-question\">Which courier do you ship with?<\/button>\n                    <div class=\"km0-faq-answer\">\n                        <p>The online store delivers the order using the SDA \/ GLS \/ BRT courier within 5 working days.<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"km0-faq-item\">\n                    <button class=\"km0-faq-question\">What types of payments do you accept?<\/button>\n                    <div class=\"km0-faq-answer\">\n                        <p>This site accepts all major credit cards via Stripe and PayPal. You can also pay with your PayPal account. We also accept bank transfers and cash on delivery. There is a \u20ac3 service fee for cash on delivery.<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"km0-faq-item\">\n                    <button class=\"km0-faq-question\">Is Cerqueto a certified organic company?<\/button>\n                    <div class=\"km0-faq-answer\">\n                        <p>Absolutely! This https:\/\/www.cerquetosrl.it\/wp-content\/uploads\/2021\/05\/cert-bio-cerqueto.pdf is the PDF file to view our certification.<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"km0-faq-item\">\n                    <button class=\"km0-faq-question\">In which areas is the service active?<\/button>\n                    <div class=\"km0-faq-answer\">\n                        <p>We deliver throughout Italy, including the islands, and to some areas of Europe.<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"km0-faq-item\">\n                    <button class=\"km0-faq-question\">Is there a minimum spending limit?<\/button>\n                    <div class=\"km0-faq-answer\">\n                        <p>There&#039;s no minimum spend. Free shipping is available for orders over \u20ac59 (Italy only).<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"km0-faq-item\">\n                    <button class=\"km0-faq-question\">How long will it take to receive my order?<\/button>\n                    <div class=\"km0-faq-answer\">\n                        <p>We ship via SDA\/GLS\/BRT courier. Standard delivery times are approximately 5 working days from order confirmation.<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"km0-faq-item\">\n                    <button class=\"km0-faq-question\">How much does shipping cost?<\/button>\n                    <div class=\"km0-faq-answer\">\n                        <p>Shipping to Italy is \u20ac9.00 (excluding remote areas). Free shipping for orders over \u20ac59.00. International shipping is \u20ac30.00, reduced to \u20ac20.00 for Austria and Germany.<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"km0-faq-item\">\n                    <button class=\"km0-faq-question\">Can I pay on delivery?<\/button>\n                    <div class=\"km0-faq-answer\">\n                        <p>Yes, you can choose cash on delivery for an additional \u20ac3.00. You must be available at the landline number provided during the order process.<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"km0-faq-item\">\n                    <button class=\"km0-faq-question\">How can I return a product?<\/button>\n                    <div class=\"km0-faq-answer\">\n                        <p>You may exercise your right of withdrawal within 14 days of receipt by sending a written communication. You are responsible for the return shipping costs.<\/p>\n                    <\/div>\n                <\/div>\n                    <\/div>\n        <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions: Do you have a question about shipping, payments, or services? In this section, you&#039;ll find answers to the most common questions we receive from our customers. The information provided will help you make purchases easily, safely, and consciously. If you don&#039;t find the answer you&#039;re looking for, contact us: we&#039;ll be happy to help!<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_angie_page":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-20344","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Domande Frequenti - Il Cerqueto Srl<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cerquetosrl.it\/en\/domande-frequenti\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Domande Frequenti - Il Cerqueto Srl\" \/>\n<meta property=\"og:description\" content=\"Domande Frequenti Hai un dubbio su spedizioni, pagamenti o servizi? 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